We offer a variety of services to serve the needs of visitors.
If you have questions about an accessible program, special assistance offers or the contents of this webpage, please contact us at AccessProg@philamuseum.org.
If you have questions about your upcoming visit, please email us at VisitorServices@philamuseum.org.
Use our color-coded map to help find your way through the main building.
Enjoy free Wi-Fi in the main building, the Perelman Building, and the Rodin Museum.
Personal attendants of visitors with disabilities are admitted free of charge (limited to one attendant per visitor).
Service animals that are required because of a disability are allowed. Emotional support animals are not recognized as service animals, following state guidance.
All restrooms are accessible and have baby-changing stations. All-gender restrooms are available near Stir restaurant (first floor), below the West Entrance (lower level), and near the North Entrance (ground floor).
There are accessible water fountains available near most restroom areas.
Our audio tour offers a deeper look at some of the museum’s greatest hits. It is free for visitors who are blind or partially sighted. Request it at any Visitor Services Desk, located near all entrances.
Accessible parking is available in our garage across from the main building. Spaces are limited. Drop-off is available by the ramps at the West Entrance and at the curb cut just before the North Entrance on either side of Anne d’Harnoncourt Drive.
Visit SEPTA’s website for information on bus service to the museum.
Our West and North Entrances, Café, and Store are barrier free.
Free adjustable-height canes with rubber tips are available inside each entrance, first-come, first-served.
Free wheelchairs are available inside each entrance, first-come, first-served.
Manual and electric wheelchairs are welcome in all areas of the museum. Nonmotorized mobility devices such as the Alinker and single-seat and knee scooters (manual and electric) are permitted as are walkers, crutches, canes, braces, and other similar manual devices.
To ensure the safety of visitors and artwork, other types of mobility devices—including tricycles, standing scooters, carts, hoverboards, and gyroscopic devices—are not permitted. If your mobility device is not permitted, we will provide a free manual wheelchair (first-come, first-served) and will store your electric or battery-operated device in a nonpublic area during your visit. We are unable to store devices with liquid fuel of any kind.
All floors are accessible by elevator.
There is seating available throughout the museum. We also offer foldable gallery stools at our coat check.
Request a free Sign Language interpreter two weeks before your visit by emailing us at AccessProg@philamuseum.org.
Free FM assistive listening devices with neck loops are available. If you go on a gallery tour, ask your guide for one.
Printed transcripts of audio tours and other print materials can be requested at any Visitor Services desks. Scripts are also available in large print.
There are free to use sensory kits available at our coat check, these kits include tools to help manage sensory overload including a variety of fidgets, sunglasses, and noise-reducing headphones.
Free to use noise-reducing headphones are available at coat check, first come availability.
We strive to make our collection and exhibitions accessible to everyone through engaging guided tours and workshops, offered both at the museum and offsite. To participate in our specialized accessibility tours and programs, please register in advance by emailing AccessProg@philamuseum.org.
Families with members on the autism spectrum or with other sensory sensitivities are invited to join us every first Sunday of the month for Sensory Friendly Mornings starting in October 2025. Experience select galleries open before public hours and engage in activities and art-making for all ages and developmental levels.
Sensory Friendly Mornings are free but require advance registration. Please email AccessProg@philamuseum.org for more information or to register.
People with Parkinson's and their care partners are invited to visit the museum monthly for a specialized guided tour of artwork in the museum and a coordinating studio art-making experience led by a teaching artist.
This program takes place twice a month, once in-person and once virtually. Virtual participants receive art-making supplies in advance of the workshop.
Creative Connections is free, but registration is required. Please email AccessProg@philamuseum.org for more information or to register.
This program was created in collaboration with veterans from the Veterans Empowerment Center at the Corporal Michael J. Crescenz VA Medical Center, Philadelphia.
Veterans are invited to visit the museum monthly for a specialized guided tour of artwork in the museum and a coordinating studio art-making experience led by a teaching artist.
V.E.T Art is free, but registration is required. Please email AccessProg@philamuseum.org for more information or to register.
Accessible programs at the museum are supported by The Windmill Foundation. Programs for patients with Parkinson’s Disease are supported by The Parkinson Council through a gift from the Peggy and Ellis Wachs Family Foundation. Veterans Empowered Through Art (“V.E.T. Art”) is sponsored by CSX Transportation.
